Founder-led email support. One business day. No tier system.
When you email hello@doddy.co, the reply comes from the person who built the kit. Not a queue, not a contractor, not a chatbot.
Check the docs
Every kit ships with a 1,800-word setup guide. Most "how do I..." questions are answered in the first 3 pages.
Look in /docs/getting-started.md in your download.
Skim the FAQ
The most common 12 questions are answered on the homepage. If you're stuck on setup, start there.
Open FAQ →Email me
If the docs and FAQ didn't cover it, send a note with your order number. Usual reply < 24 hours, weekdays.
hello@doddy.coCommon things, fast.
My form isn't sending submissions
Open the form's <form action="…"> attribute and confirm you've replaced the placeholder. The kit ships with three documented patterns — Formspree, Basin, and a generic webhook. Each is shown in /docs/forms.md.
If it's still failing, paste your form HTML in an email and I'll spot the issue.
Brand colours didn't change everywhere
Every kit has a single :root block in assets/css/tokens.css. If a section still looks off, it's either inline style (search for style=") or a hard-coded hex you'll want to swap to a token.
The site is slower than the demo
Almost always images. Replace your hero/feature images with optimised WebP and you'll get the demo scores back. The kit ships with a 4-line image checklist in /docs/performance.md.
I lost my download link
Email with the email address you used at checkout. I'll resend within one business day.
Can I get a new version after my 12-month update window ends?
Yes — renewal is 50% of the original kit price for another 12 months. Your existing files keep working forever, so renewal is optional.